Google and
Amazon, arguably giants but for most people, not at all alike. I read two
books, Googled by Ken Auletta and The Everything Store by Brad Stone. Since it
is virtually impossible to exactly replicate what I read, nor is it possible to
write a summary of the books, because it was not a story. However I felt the
need to disseminate information I read in these books. So, following are some
points comparing the two companies and some other random events and
information.
1. Sergey
Brin and Larry Page are the founders of Google while Jeff Bezos (pronounced
like Bay-Zos) is the founder and CEO of Amazon. Eric Schmidt is the CEO of
Google.
2. The
founders of both companies were literally nerds and since childhood were
destined to be trend-setters.
3. Amazon
had a very humble start. Google on the other hand, of course, started slow but
rapidly progressed. Amazon stayed low for many years.
4. Googles
motto for many years has been “Don’t be Evil”. Google initially followed this
motto in a die-hard way and stuck to it. However, regarding matters of
copyrights in Google Books and even video copyrights on YouTube, it had to
eventually defy its motto. Google actually wanted major TV Shows to be
broadcasted on YouTube. However the TV Channels proposed against it, as then
they would lose traffic. Another significant problem for Google has been how to
be financially stable. One wonders how a free search engine, no matter what
quality can generate income. Well the answer is straight forward.
Advertisements. TV Channels and many industries simply survive on the
advertisements. Google’s finance is also highly dependent on ads. However
Google uses a unique advertisement system. Normally, the companies pay the
media center and the media center runs advertisements. In Googles case, Google
runs advertisements without payment. However, the number of clicks on the
advertisement simply determine the payment the company would have to give.
Privacy is the newest and I think the biggest threat to Google. People are now
raising concerns on the mere fact that their online life is depicted by a
cookie and their every single clicks improves the Google Database. Advertisers
then use the Google Database to know which product the customer is interested
in. For example, if you are searching for a washing machine on olx but then
just decide to leave it there and open google, it is then highly possible that
Google would direct washing machine ads to you. Page Rank, an algorithm by
Larry Page, ranks the sites and in which order they are supposed to be
displayed on Google. This way people only get results which are usually
preferred or utilized. Another example here is that…um..ok lets say you search
for ‘Mr. Holmes movie’ the results you will get would be the links that most
people have visited, which in this case might be IMDB or Wikipedia. However,
the backdrop is that, it is not necessary that these links which though are
most visited might be the most authentic. So yeah, you search on google is
based on visits not relevance. I think that’s more or less Google…Also Eric
Schmidt the CEO and the founders had a lot of arguments initially when Eric was
hired but now its all cool. Moreover, Google acquired YouTube, just because
Eric had the hunch that YouTube would be the next big thing, which it is, as
now every single show and event is broadcasted live on YouTube. The video ads
generate more income that text ads. About Android, it is (well you all know)
the counter part of iOS. I personally have used both…and well to be honest, iOS
is damn better than Android. Actually Android is supposed to be a simplistic open
source operating system, which can be modified by anyone with mediocre programming
skills. This is also why more phones have Android, and also Android is kind of
more flexible or rather diverse. Okay too much Google…now Amazon.
5. You know…when
Google started Bezos was one of the investors in Google….and it is still unsure
if he is still an investor or not.
6. Well
there is not a you know serious hostility between the two giants but the
biggest possible conflict was way back in 2003-4 when Amazon was doing terrible
and its employees were being sucked by the newly-successful Google.
7. Bezos,
has some radical measures implemented in Amazon. You work tirelessly there.
There is no travel expenses, insurance, café blah blah. Google is quite the
contrary. Amazon some years back made its employees work 24/7…yep with no day
off. Bezos forbids the use of PowerPoint in meetings and the presenter is
supposed to make a thick documentation on a word-pad, and all people who attend
the meeting are supposed to read it all. Actually this documentation way was the
way, Bezos learned in his High School. Amazon in its earlier years used doors
as desks….yes you heard me right. Also Amazon did terrible financially till the
mid-2000s. This was because of the innumerable expenses and lawsuits which
Amazon has been fighting legally ever since its inception.
8. Amazon
only started as a book-selling online company, but later expanded further.
However Bezos is well-known for his rashness. The company surged forward at
incredible speed in other categories but lost money in the end in the dot com
bursts. Bezos is famous for his laugh. This is such a screeching, lively and
unique laugh, that it is said that he uses this laugh, to make the situation
awkward and turn the tide during meetings. That is to say he uses this as a
diplomatic weapon. Bezos is radical. And the people who follow him 100% percent,
not to get bonus (there is little concept of bonus in Amazon) but just because
of his radical ideology attracts them are known as JeffBots. Emails from
employee that require something more or are contain incomplete or
unsatisfactory work get a one digit reply from the CEO: ?. Just a question
mark. Also Jeff has no secretary and sees his email himself. He believes that
no time should be wasted in work.
9. Type
www.relentless.com and see the magic.
10. Jeff
wants Amazon to become ‘the everything store’. The company has almost become
it. Amazon now also sells cloud computing storage and space i.e. cloud space.
It means that many free websites that operate now online, exist due to the
benevolence of Amazon, which has given them space to operate, not in the
physical world but the virtual one. Amazon even sells terabytes of memory space
to its customer. Amazon’s main income is from Cloud Computing Centers, its
Premium Customers and somewhat the Kindle. Actually there were some
negotiations between Amazon and Apple regarding the music industry, however
after Apple dominated the music industry through the iTunes services, Jeff knew
that they had to dominate the book selling industry. For this it was necessary
to make a platform which could provide books to its customers. So LAB126 was
formed. Here what became later known as Kindle was made. Initially the Kindle
looked horrible but promising. Inside Amazon, it was referred to as the
over-grown calculator. Fortunately, Kindle was a success later on and Amazon
did indeed dominate the book market. Nevertheless Amazon still had to fight
many lawsuits regarding putting books online as the publishers were against it.
Still Amazon did some sort of business treachery and successfully put books
online. An interesting fact here that LAB126, had this name not for no reason.
Jeff wanted
every single book to be on the Kindle. For this, he said he wanted ‘all books,
A-Z’. Interestingly, A is the 1st letter of alphabet and Z is the 26th. That is
why the place was named LAB126.
11. Amazon
was called Amazon.com till a long time. Employees who would say that ‘I work in
Amazon’ were literally fired. Instead they were supposed to say ‘I work in
Amazon.com’.
12. Amazon
never played the angelic company part like Google. From its inception, Amazon
faced threats from local giants like Barnes and Noble who were a big name in
the book category. Their fights spanned many years but was concluded when
Barnes and Noble realized they couldn’t make an online book store as good as
Amazon. Then when Amazon expanded it poked the sleeping bear of Walmart. Amazon
scooped many Walmart employees and this was a further source of tension. Later
on Amazon also developed hostilities with Apple and Google. Amazon as I have
already mentioned was very..evil. I will quote just one example and it will
suffice you. While Amazon was expanding full speed in various categories, a new
website Diapers.com emerged on the horizon. This website home-delivered diapers
to mom, who were too lazy to go buy diapers. Amazon also sold diapers. But the
thing was that Amazon’s Diaper customers were now inclining towards
Diapers.com. Bezos took an initiative. After the Diapers.com dudes refused to
give over their company no matter what, the war begun. The very next day, they
had to face the consequences. Amazon reduced diapers price by 50%. Customers
rushed to Amazon. Bezos again asked if Diapers.com wanted to sell themselves.
When they refused, Amazon was selling diapers at 70% off. After an outcry from
Diapers.com, to stop, Bezos enthusiastically replied: “I would run the prices
of the diapers to the floor unless you sell yourselves.” Diapers.com…still
refused. Amazon was then selling free diapers xD yep free, totally free. Though
all this was giving loss to Amazon, but it did eliminate their enemy as
Diapers.com went bankrupt and Amazon did buy it…and then finished it…yep…after
moving all the diapers to its warehouses, the site was closed and except some
employees all else were fired. So this was the end of Diapers Chronicle.
13. Amazon
has a theory for customer-care and product quality. Amazon’s system have an
algorithm by which the prices on Amazon are the lowest than any other retailer
or shop who is selling either online or offline. It means that the product on
Amazon will always be cheaper. Jeff believes that low price will attract more
customers and hence more net profit. However due to this many high-brand
companies hesitate before placing their products online on Amazon.
14. Another thing,
Google has another theory as well. Google doesn’t want its users to spend time
on Google. This is their main objective, to re-direct their users as quickly as
possible to their desired location. Any other site who pulls its users to stay
at their site only, is automatically Googles foe, let it be Facebook or
anything else.
15. Jeff, as
a child wanted to go to space and even now has a space exploration company
Blue, which was a secret only some knew, a decade back. His company had some
launch or something but there was some accident. I don’t exactly remember what,
but yes it didn’t go off as planned.
This is it….These
were the kinda most important stuff and interesting things. I personally think
Amazon is way cooler than Google, also Jeff Bezos has made his way into my
inspirational peoples list but…it might be that Ken Auletta doesn’t write as
good as Brad Stone. You never know…hope you liked it.